When you register on Tradoso or become a customer you provide use with your email address. This allows us to communicate with you regarding your account. We may from time to time send updates regarding new tools on the website or about other products. If you do not wish to receive such emails you can opt out of these by contacting us or by using the opt-out links from your profile page.
WHAT WE COLLECT
Information you may choose to supply to us through forms:
- User name
- Email address
- Profile bio
- Demographic information such country of residence
- Other information relevant to customer surveys and/or offers
We may collect the following anonymous information using analytics software:
- IP address
- Geo-location (broad geographic location – city, country)
- Browser type and operating system
- Other technical information relevant to improving our service
Tradoso does not process payments directly and relies on third party payment processors. We do not have access to your financial data, credit card information or bank details. Payment providers may provide us with a receipt of purchase and we are required by law to retain this data for a certain time for tax and accounting purposes.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require certain information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.
- We respect your privacy. If you choose not to receive communication from us you can opt out using the unsubscribe button or by contacting us directly.
We share your personal information only as described here.
TRADOSO DOES NOT GATHER OR PROCESS ANY SENSITIVE PERSONAL OR FINANCIAL DATA. WE DO NOT USE PERSONAL DATA FOR AUTOMATED DECISION MAKING OR PROFILING.
We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Tradoso, our employees, our users, or others.
We may also release your information to allow you to receive the products or services that you have purchased on the Site.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You can unsubscribe from our service at any time by using the unsubscribe button.
We may share your information in connection with a merger between Tradoso and another entity, or in the event of a transfer of all or some of our assets to another company. We shall endeavour, however, to keep personal account information secure.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your Tradoso account is protected by a password for your privacy and security. You need to work to protect against unauthorised access to your password and to your computer by logging off once you have finished using a shared computer.
Tradoso uses SSL certification to ensure you know the page you visit on the Site is not hacked.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You have certain rights concerning the information we hold about you, as defined under the EU’s General Data Protection Regulation (GDPR). If wish to exercise these rights, which can include deletion or modification of data you supplied to us, please contact us through our website form providing the details with which you used to sign up to our service. Furthermore our secure area contains links to enable you to do this and to enable you to close your account with us and delete your personal data.